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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All ESCHER MIXERS products

The group "New Technologies" offers for review the products of the plant ESCHER MIXERS: single-engine twin-engine spiral kneading machines with a fixed (stationary) and sliding deck, kneading machines with an unloading function (self-tilting), kneading machines with a bottom unloading system, planetary mixers with a double kneading tool with a removable deck, lifts (elevators) and bowl tippers, dough dividers, transportation and cooling systems, robotic systems kneading and movement of the bowl, spare parts
  • Planetary mixers are professional ESCHER MIXERS
    Planetary mixers are professional
    PM 20 V, PM 40 V, PM 60 V, etc.
  • Kneading machines, industrial ESCHER MIXERS
    Kneading machines, industrial
    M1-30, M50, MX 60, MT80, etc.
  • Planetary mixers, industrial ESCHER MIXERS
    Planetary mixers, industrial
    PM-D 120, PM-DB 200, etc.
  • Kneading machines ESCHER MIXERS
    Kneading machines
    MR 80, MW 120, MD 160, etc.
  • Hoists and bowl tippers ESCHER MIXERS
    Hoists and bowl tippers
    ESBL 120, ESBL 180, etc.
  • Dough dividers/transportation systems ESCHER MIXERS
    Dough dividers/transportation systems
    ESH et al.
  • Cooling systems ESCHER MIXERS
    Cooling systems
    Double Jacketed Mixer, etc.
  • Robotic systems ESCHER MIXERS
    Robotic systems
    Robotic Systems, etc.
  • Spare parts ESCHER MIXERS
    Spare parts
    PM 60-V D02042, etc.

NEW TECHNOLOGIES GROUP

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